E-commerce and Involvement Of Digital marketing In It
E-commerce (electronic commerce) can be defined or said as the act of buying and selling goods and services, or the transfer of funds or data, over an electronic network, mainly the internet. These business transactions can occur either as(B2B) that is business-to-business , (B2C) business-to-consumer , consumer-to-consumer or consumer-to-business. In the last two decades, it is seen that there was widespread use of the online platform/e-commerce for exchanging services. Platforms such as Amazon and eBay. It has contributed to considerable growth in the online retail sector. In 2011, e-commerce reported 5% of total sales, according to the U.S. Census Bureau. By 2020, with the emergence of the COVID-19 pandemic, it had risen to over 16% of sales.
Some Benefits of Using E-commerce
1. Increased reach:
E-commerce allows businesses to reach a large number audience than traditional brick-and-mortar stores. The products can be sold to customers anywhere in the world. which significantly increases the customer base.
2. Convenience:
One of the greatest advantages of using e-commerce is convenience. Customers can shop from the comfort of their own homes or from anywhere with an internet connection. Customers can shop at any time of the day whether it is morning or night as it helps people with a busy schedule.
3. Lower overhead costs:
E-commerce businesses basically lower overhead costs than traditional brick-and-mortar stores. For example, the rent issue arises in the case of traditional stores but here the rent issue is solved, and also there is no need to hire employees.
4. Personalization:
With help of data analytics and other tools help in personalizing the shopping experience of individual customers For example, they can recommend products based on a customer’s browsing and purchase history.
Digital marketing also plays a crucial role in e-commerce platforms as e-commerce is a kind of business where buying and selling totally depends upon the internet. The right digital marketing strategy is the key to achieving success in e-commerce platforms as it can help in moving up your selling and buying activities.
Some of the importance of digital marketing for eCommerce is
1. Can market your products online
Past were the days of marketing products through stores alone. The advancement in digital marketing has changed the way of buying and selling products and services. Products and services can be marketed online. E-commerce is a new trend in marketing and allows struggle-free buying and selling.
2. Reach millions of people in a fly
As there is immense growth in online users, you can reach a large number of people at a time through Digital media. As your customers are online you must be using online marketing tools too. With the help of Digital marketing tools, we can target the right customers or the right prospects at the right time. which is why the importance of digital marketing in eCommerce business is always high.
3. Market reach is improved by withstanding competition
As a competition, is high standing tall in the crowd is a tough row to hoe since every business uses digital marketing including large corporations and top brands. However, digital marketing for eCommerce business will help run smoothly and the marketing process also, and it can sneak into the competitors’ business and provides insights.
4. It Impacts the buying decisions
The e-commerce digital marketing strategy you use will attract site visitors and also have an impact on their buying decisions. To stand out in the fierce competition, e-commerce businesses need to adopt diverse digital marketing channels and tactics that attract and retain their customers.
5. Proliferate sales in a short span
The E-commerce digital marketing service hit the goal when it comes to getting dragged in a short span. As it is an easy way to interact with the customer, it helps in saving money, time, and marketing efforts.